We currently deliver only within India. International shipping is not available.

We accept Cash on Delivery (COD) only. No prepaid payment options are available at this time.

Yes, we offer free shipping on all orders across India.

Some products may include estimated taxes or additional charges based on product category, supplier fulfilment rules, or delivery location. The final payable amount is always shown before order confirmation.

No. Once an order is placed, it cannot be cancelled.

No. We follow a strict No Return / No Refund / No Exchange policy.

In rare cases where a product is received damaged or incorrect, we offer replacement only.

Conditions:

• You must contact us within 24 hours of delivery
• A clear unboxing video is mandatory

Without video proof, replacement requests will not be accepted.

Customers are responsible for providing a correct and complete address. Orders delayed or returned due to incorrect details are not eligible for refund, replacement, or re-shipment.

Orders are usually delivered within 5–10 business days, depending on your location and courier service.

You can contact us via:

📧 Email: flexoracollections@gmail.com
📱 WhatsApp: +91 87900 54733

Our support team will respond during business hours.